Create a chatbot for Viber without code or developers

You can create a bot in Mavibot for free:

• Three days on the full-feature plan — access to all functionality (except broadcasts), so you can explore everything the bot can do.
• A free subscription is always available, allowing you to use basic features and work with the bot without time limits.

This lets you choose the most convenient format for testing Mavibot's capabilities.

Yes, Mavibot allows you to connect a Viber bot to multiple managers.

Incoming requests are automatically distributed among team members based on rules such as rotation, workload, or request type.

This speeds up response times, reduces individual workload, and improves customer service quality.

You can also track team performance directly in the CRM.

Yes, all Viber interactions are automatically saved in Mavibot's CRM as leads.

Messages, contact details, and full conversation history are stored so no request is lost.

This data can then be used for sales, follow-ups, and analytics.

As a result, the CRM becomes a unified system for managing all customer interactions.

Yes, a Viber bot can be used to automate customer support.

It answers frequently asked questions, provides instructions, handles routine requests, and reduces the workload on support agents.

Complex cases can be automatically routed to human operators for manual handling.

This speeds up response times, improves service quality, and ensures 24/7 availability.

You can create a Viber chatbot through Mavibot in a few simple steps:

1. Create a bot in Viber and get the token
2. Connect Viber to Mavibot via settings
3. Build a bot flow or connect an AI assistant
4. Configure responses, buttons, and conversation logic

After that, the bot will automatically reply to users in Viber, handle requests, and support customers 24/7.

Yes, you can.

Mavibot is a no-code platform that allows you to build powerful, fully functional chatbots without technical skills. In Viber, you can independently connect a bot, configure workflows or an AI assistant, and launch it in just a few steps.

Once set up, the bot will automatically respond to messages, assist customers, and collect leads 24/7.

Mavibot includes a built-in CRM: simply enable deal creation from the bot in settings.

Then Viber requests are automatically transferred into the CRM — each new message or conversation becomes a lead.

You can set rules such as creating deals on first contact, adding tags, tracking the source (Viber), and managing the full sales funnel inside the system.

Yes, Mavibot allows you to send broadcasts to your Viber bot subscriber base.

Segmentation via tags and CRM data enables targeted messaging to specific audiences — promotions, reminders, updates, and personalized offers.

This helps increase engagement and conversion through more relevant communication.

Yes, Mavibot allows you to connect an AI assistant to a Viber bot.

It answers questions in natural language using your knowledge base, maintains conversation context, and works 24/7 as a virtual support manager.

This assistant helps process inquiries faster and reduces workload on human agents.

Yes, a Viber bot can fully automatically process incoming messages around the clock with no delays or days off.

It responds instantly even when managers are offline, ensuring no leads are lost and customers always stay connected.

You can configure response flows, connect AI, or escalate complex cases to human agents.

This ensures consistent 24/7 handling of requests without additional team load.

Yes, a Viber bot can be used as a full sales tool.

It guides users through the entire funnel: from first contact to inquiry or payment, helping clarify needs and suggest suitable solutions.

The bot can send offers, reminders, and drive users toward conversion while handing over hot leads to sales managers.

It effectively works as an automated salesperson available 24/7.

Yes, Mavibot allows flexible segmentation of your Viber bot audience.

Segmentation is based on tags, user actions, conversation history, and CRM data.

This allows you to group users — for example, new leads, returning customers, or users interested in specific services — and send highly relevant messages.

This improves targeting accuracy and conversion rates.